Freight forwarders at DSV are acting as pro-active interface between the customer and all relevant internal and external service providers.
You are ready to take ownership for accurate handling of customer orders, high productivity and customer satisfaction? Join our team and forward you career!
Your Key Tasks
- Control, organize and monitor of the entire Transport (Pick up until delivery of the shipment) / Invoicing
- Active communication towards customer, DSV offices / Agents, sales, subcontractor and carriers
- Accepting customer orders, review of all shipment and order relevant data and documents and recording these orders.
- Monitoring Job Costing/Profitability
- Processing of vendor invoices according to the instructions of the Senior Team Lead and valid Working Instructions
- Working and resolving operational problems and issues. Escalation management according to matrix specifications
- Quality responsibility, follow and respecting the specified process and SOPs (Standard Operating Procedure)
Skills & Competencies
- Functional know-how in Air Freight
- Experience in an international environment
- Team player
- Good communication
- Customer focus (monitors customer expectations continuously and is willing to adapt own activities/procedures)
- Planning & Organizing (Ability to prioritize, plan, assign & control)
- Time management (monitoring performance against deadlines and milestones)
- Knowledge and trained on Good Distribution Practice Concepts and applicable SOPs
Educational
- Commercial apprenticeship
- Relevant working experience
Language Skills
- Fluent in English and French
- German is an asset
What we can offer you
- A role in a successful, dynamic company
- Be a part of a strong team of performance driven colleagues
- Competitive salary
- Great future career prospects for advancement
- A professional working environment
- Flexible working time
Are you ready? We are looking forward to receive your complete online application form in English including information on your notice period and salary expectation.