Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era.
We are currently looking for an
What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.
Cognizant's delivery model is infused with a distinct culture of high customer happiness. We consistently deliver positive relationships, cost reductions and business results. Are you ready to be a change-maker?
This is your chance to be part of the success story: we are looking for a
Engagement Portfolio Lead
Location: Basel, Switzerland
Responsibilities
- Accountable for the overall portfolio delivery, client satisfaction and management of expectations while ensuring that the work fits the strategy, is delivered on time and budget.
- Manage customer expectations and relationship. Manage high-level client relationships, looking for opportunities to up/ cross-sell products and services through relationship management
- Oversee the account operations and work for optimum resource utilizations, performance management and other key KPI’s of set by the organization.
- Mentoring of peers, also making sure that the workforce across various geo's undertakes their duties effectively;
- Suggest innovative solutions to business problems/processes that leverage technology to provide market differentiation, efficiency improvements, and better user experiences
- Drive service delivery governance reviews with stakeholders across various levels including CxO levels.
- Developing deep rooted relationship with existing and new customers. Providing them overall account management as well as technology consulting as required
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
- Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
- Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
Requirements
- Strong experience of designing, delivering and operating digital solutions for small and large enterprises, as well as, building highly performing engineering teams
- Ability to operate strategically at C-level while being capable of successfully collaborating with design and technical engineering teams, to successfully execute against the business objectives
- Full delivery lifecycle experience (from RFP through to operations) with responsibility for multi-million budgets and management of teams of excess 500+
- Strong on Business Intelligence, Analytics and Data skills, understanding, and ability to manage client discussions, aptitude to understand and articulate new technologies eg:AWS, Databricks, Snowflake , AI/ML. Micro-services, Cloud, EBX
- Pharma domain expertise across functional areas including R&D, Manufacturing and Commercial domains
- Client management skills with ability to manage customer relations, customer stakeholder management & communications across international engagements with diverse cultural and regional exposure.
- Ability to manage project financials – profitability, revenue, cost management, cost optimization.
- Proven experience in fostering innovation and driving business value for customers.
- Business fluent in English.
Interested? Please apply on our career site by uploading your CV.
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com