IT Support (f/m/d) 23058
Company information
Solvias is an internationally recognized provider of integrated solutions in contract analytical research, development and manufacturing. The company offers a broad spectrum of services and solutions in the Pharmaceutical, Biotech, Medical Device, Cell&Gene Therapy and Cosmetic industries. With headquarters near Basel, Switzerland, over 800 highly qualified employees take pride in putting science at the heart of serving customers to bring safer and better products to market faster.
We are looking for a dynamic professional to join the IT team
Job Description
- Operation of the IT hotline: Receiving, forwarding and resolving internal customer inquiries
- Setting up and delivering hardware (desktops, laptops, peripherals)
- Software distribution using Microsoft SCCM
- Administration in Active Directory (PC, users and authorizations)
- Processing mutations (entries, exits, etc.)
- Conducting IT trainings
- First level support for Avaya telephone system (third party contract existing)
- Management of IT inventory (hardware)
- Managing licenses
- Taking care of the video and audio system in the meeting rooms
Requirements
- Computer science education or equivalent and experience in an IT support environment
- Sound knowledge of Microsoft client operating systems
- Excellent hardware knowledge
- Service-oriented and communicative personality with pleasure in customer contact
- Very good knowledge of German
- Good knowledge of English
- Knowledge of a validated (GxP) laboratory environment is an advantage
What we currently offer
Our employees are very close to our hearts. At Solvias, you get:
- a well-structured onboarding program
- intensive training in the beginning
- the possibility for further development
Furthermore, there are a multiple range of benefits like:
- flexible working time models
- 40 hours week
- at least 28.5 vacation days per year (depending on your age)
- commuter contribution for using public transport
- contribution to German and English language courses
- staff restaurant
This job offer is a challenging opportunity in a company that values respect, responsibility, and reliability. At Solvias everyone counts and contributes to the success of the company. We strive to create an environment where we learn from each other and are open to feedback.
We do not consider Headhunters / Agencies for this position.
Does this appeal to you?