Weidmann Electrical Technology, a business area of the Weidmann Group, is the world's leading developer and manufacturer of specialized products and services for transformers and cellulose-based, sustainable industrial materials. The Weidmann Group, headquartered in Rapperswil-Jona, Switzerland, is active worldwide in more than 30 locations and employs a staff of 2’800.
Your tasks: Understanding customer needs and requirements to develop effective quality control processes throughout the value chain • Work with customers and suppliers as necessary to eliminate quality issues • Lead complex quality cases with multifunctional participants including customer interactions • Take ownership of qualification of external suppliers and support the purchasing department • Act as a primary contact person between the organization and customers for quality related topics • Review and/or create customer documents where appropriate • Develop and maintain systems to measure quality performance of the organization against customer and internal requirements • Monitor performance of the organization per agreed requirements, specifications and intervention levels and proactively take necessary action to communicate/advise/assist across all departments as needed • Increase globally quality culture through awareness training and shared learnings • Drive forward continuous improvement project with internal teams to increase customer satisfaction • Perform and coordinate ISO 9001 internal and external audits • Lead and coordinate customer audits and follow up on agreed Corrective/Preventive actions until sustainable implementation
Your qualifications: Bachelor’s degree in Engineering and advanced quality (ISO 9001) experience • Green belt • Proven experience to conduct and help maintain the internal audit program with an effective corrective action system • Ability to lead and facilitate teams in quality-related activities. Strong understanding of operational processes • Proficiency in Project Management, well developed problem solving and process improvement skills • Fluent English and German skills written and oral, every other language is an advantage • Self-motivated, self-drive, result oriented, service minded, persistent • Well-developed analytical abilities, perfect communication skills, and the ability to influence at an international level