International & dynamic B2B insurance environment
As an innovative life insurer for corporate customers, elipsLife offers group life and health insurance solutions in the B2B environment. As a subsidiary of Swiss Re we do business in various global markets. As part of our clearly structured growth strategy, our office in Zurich is looking for a dynamic and motivated employee for the role of
IT Support Specialist
Your tasks
- Workplace support (Client PC, Mobile Devices, Accessories, WLAN Hotspots, Telephony, Business Skype)
- New User Setup
- Identity and Access Management
- MS Office User support
- Office LAN, WLAN, WAN support
- Citrix support
- Service Request and Incident Management
- Connectivity, Server, Virtual Server, Azure Cloud, Database and Application Troubleshooting
- First and second level support by telephone and on site
- Define, execute and automate efficient Workflows
- Help to integrate and maintain Knowledge Management processes
- Improve Customer Information Management procedures and processes
- Support standardization and scalability of technology
- Integration and execution of IT Service Management processes
- Support for facility management
Your profile
- Bachelor Degree (or equivalent) in Information Technology or higher
- A few years of experience in IT Service Desk
- Fluent in German and English (any other language is an advantage)
- Outstanding customer service orientation
- Proven interpersonal and communication skills
- Ability to prioritize and to keep the overview
- Proactive and solution oriented mind-set
- Independent and self-driven
- ability to work in an international team
Your future
Be part of the unique success story of elipsLife! You can expect an exciting and challenging job within a highly motivated team with attractive employment conditions and flexible working hours.
Are you interested in this opportunity? Then do not hesitate and apply with just a few clicks via our career page www.elipslife.com/career.