For our client, a pharmaceutical management solutions company located in Zug, we are currently looking for an:
Application Support Engineer (Ref. 2593)
In this exciting role, you will be responsible for supporting and enhancing business-critical applications used by both internal and external stakeholders. You will collaborate closely with Business Analysts, Data Engineers, and Software Developers to ensure smooth operations and efficient resolution of technical issues.
Your main tasks
- Provide support for internal and external business applications
- Monitor data flows, identify discrepancies, and resolve issues
- Ensure data integrity and communicate with stakeholders when needed
- Work with cross-functional teams to resolve complex technical problems
- Maintain documentation and knowledge base for supported systems
- Analyze and report on application and system outages
- Adhere to service level agreements and established procedures
- Contribute to process improvements and system optimization projects
- Support continuous development of IT tools and practices
- Participate in training to stay up to date with current technologies
Your profile
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Several years of professional experience in Application Support or a similar role
- Strong proficiency in Microsoft Office (especially Excel)
- Good understanding of IT infrastructure and relational databases (e.g., MS SQL Server)
- Knowledge of secure file transfer systems and basic SQL skills
- Familiarity with web technologies and Linux systems
- Experience with container technologies (e.g., Docker, Kubernetes) is an advantage
- Exposure to cloud platforms such as Microsoft Azure is beneficial
- Excellent communication skills with the ability to explain technical topics clearly
- Strong analytical mindset and solution-oriented working style
Sebastian Pal is looking forward to receiving your application documents via job portal (CV, diploma, reference letters; no motivational letter necessary).
Full discretion is guaranteed and we will gladly answer any additional questions.