Location: Zurich
Work Pattern Percentage: 80% - 100%
Make a positive impact in the world by supporting organizations to improve commercial processes through cutting edge technology
As part of our Salesforce team, you will advise and support leading (inter)national Biopharma and Medtech companies implementing and optimizing business processes enabled by cutting-edge technologies. We are looking for an experienced Salesforce Consultant with expertise in Veeva CRM and IQVIA OCE to join our team. In this role, you will be responsible for designing, implementing, and optimizing business processes leveraging Salesforce solutions. You will also work with clients to gather requirements, develop project plans, and manage end-to-end implementation projects.
Join our multidisciplinary and international Salesforce Team and work from day one for a diverse range of customers and projects spanning many sectors with a deep focus on Life Sciences. You will have a great deal of responsibility and many opportunities for personal initiative and growth.
How you can make an impact
As a Senior Consultant, we expect you to efficiently balance your technical Salesforce expertise, Lifesciences/Medtech industry know-how with strong project management skills to guide the teams you will be responsible for and deliver successful projects that meet clients' needs and expectations.
- Build and maintain strong client relationship, through understanding their needs and the challenges they are facing
- Define project objectives, scope, timelines, deliverables, deliver implementation projects on time and on given budget and monitor risks and issues that might arise, while finding the right mitigation actions
- Define, analyse and map commercial processes and the related impacts on the organisation for the Lifesciences industry
- Demonstrate knowledge of different technologies underpinning commercial processes specific to the Lifesciences industries, including Salesforce, Veeva CRM, IQvia OCE,etc and lead the project team in designing the right target solution for the client
- Lead workshops preparation and execution for process design and improvements
- Effectively manage the project teams, providing guidance, mentorship and coaching to team members when required
- Ensure client satisfaction through monitoring, gathering feedback, addressing client concerns and ensure their needs are met
- Ensure that the team is equipped with the right tools and resources for a given project
- Oversee the technical aspects of the project, ensuring alignment with best practices and industry standards
Who we are looking for
- Strong analytical skills combined with a collaborative and impact-oriented mindset, enabling you to achieve the best results for your clients, working with a variety of stakeholders in Switzerland
- You have 4+ years of experience in implementing Salesforce and are Salesforce certified
- You have strong expertise in at least one industry specific solution (Veeva CRM or IQvia OCE)
- You have a deep understanding of sales and service processes and the ability to drive business improvements leveraging leading commercial technologies within the Lifesciences sector
- You have a strong experience and knowledge of agile project methodologies and design thinking
- You are open to working abroad and have a good sense of political relationships and cultural differences
- You are fluent in English, German is a plus
Your team
Become part of a diverse, multinational and highly motivated team at our Zurich office. We will help you grow both personally and professionally: through our trainings, mentoring programmes and on-the-job learning, but also by connecting with your colleagues across all businesses.
In addition to investing in your development, we offer an attractive set of primary and secondary conditions, including but not limited to flexible working conditions, an active Deloitte network, empowered well-being programs, and a responsible and green business environment.
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Careers at Deloitte. Choose your impact.
At Deloitte, your ideas create impact and spark meaningful change for our clients, people and society. Your unique expertise, background and perspective helps us find new ways into the most complex challenges so we can brighten the futures of those our work affects. At Deloitte, you can build a career that inspires and energises you. At Deloitte, you can choose your impact.
In Switzerland, we provide industry-specific services in the areas of Audit & Assurance, Tax & Legal, Strategy, Risk & Transactions Advisory, and Technology & Transformation. With close to 3,000 employees at six locations, we serve companies and organisations of all sizes in all industry sectors. We offer meaningful and challenging work, an inclusive and supportive environment where you can be your best self and where you will never stop growing. You will benefit from flexible and hybrid working conditions, wellbeing and parental programmes as well as many opportunities to connect, collaborate and learn.
Join us and become part of a global network of like-minded people dedicated to making a difference, whether by addressing climate change or improving 100 million futures by 2030. Want to know more about opportunities at Deloitte? Visit www.deloitte.com/ch/careers.
How to apply
We look forward to hearing from you! Please click on "apply now" to submit a complete application, including a CV, cover letter, references, and degree certificates.
*We consider all qualified applicants for employment regardless of race, ethnicity, religious beliefs, gender, sexual orientation, gender identity, national origin, age or disability, in accordance with applicable law. Research shows that women are less likely to apply for roles unless they match all the criteria; don’t hold yourself back – apply today. We do not accept applications from recruitment agencies for this position. Deloitte Consulting AG and Deloitte AG are affiliates of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee (“DTTL”)