(Senior) Manager Workplace Services Europe, MENA & New Markets

Lead and develop Workplace Services across Europe, MENA and New Markets, ensuring smooth office operations, excellent employee experience, and scalable facilities support for a growing international life sciences organization.

As Senior Workplace Services Manager, you will be responsible for ensuring smooth and professional workplace operations across the Europe, MENA and New Markets region. You will act as a key point of contact for regional workplace services, office administration, facilities operations and employee experience.

Your main responsibilities will include:

• Manage and oversee regional office administration to ensure efficient day-to-day operations across multiple locations.
• Support the Regional Director Workplace Services in the expansion and management of the regional real estate and workplace portfolio.
• Contribute to workplace and business strategies that support current and future organizational needs.
• Oversee facilities management activities, including office operations, maintenance, service delivery and vendor coordination.
• Support the development and management of annual operating and capital budgets for the region.
• Track financial variances, monitor operational expenses and support cost control activities.
• Manage contracts, purchase orders, invoices and related administrative processes.
• Serve as the regional contact for workplace experience services and site operations.
• Work closely with internal teams and stakeholders to develop practical solutions and programs that meet evolving business and employee needs.
• Ensure a high level of customer service and professional support for employees, visitors and senior leadership.
• Handle confidential information with discretion and professionalism.
• Lead, coordinate or supervise workplace-related activities and team members where required.

Our client is a fast-growing international life sciences company with a strong global footprint and an expanding presence across Europe, MENA and emerging markets. The organization is focused on innovation, quality and operational excellence, with teams working across multiple countries in a dynamic and highly collaborative environment. As the business continues to grow, workplace experience, facilities operations and regional office support play a key role in enabling employees, leadership and business functions to operate effectively. This is an opportunity to join a purpose-driven, international organization where professionalism, adaptability and service mindset are highly valued.

• Bachelor’s degree preferred, or equivalent professional experience.
• 5+ years of experience in office administration, workplace services, facilities management, office management or a similar operational support role.
• Experience in a fast-growing, international or mid-sized organization is highly preferred.
• Proven experience managing day-to-day office operations, workplace services and facilities-related activities.
• Experience supporting regional or multi-site office operations across different locations is a strong advantage.
• Good understanding of workplace experience, site operations, employee services and administrative processes.
• Experience with budget tracking, operational expenses, purchase orders, invoices and contract administration.
• Strong Microsoft Office skills, especially Excel, Word and PowerPoint.
• Ability to manage confidential information with a high level of discretion and professionalism.
• Strong organizational and prioritization skills, with the ability to manage multiple tasks and deadlines in parallel.
• Excellent communication and stakeholder management skills.
• Service-oriented mindset with a strong focus on employee experience and customer service.
• Proactive, hands-on and self-motivated working style, with the ability to work independently.
• High attention to detail and a strong sense of ownership.
• Flexible and adaptable personality, able to work in a changing and fast-paced environment.
• Strong problem-solving skills and the ability to find practical solutions.
• Fluent English skills are required.
• Fluent English and German language skills are required, as the role involves regular communication with regional stakeholders and local office support in Basel.
• Willingness to travel occasionally within the region, up to around 10%.

Please note that, due to client requirements, we can only consider Swiss/EU/EFTA nationals or candidates who already hold a valid Swiss work permit and do not require visa sponsorship now or in the future.