Supply Chain Coordinator

Roche Switzerland bridges the gap between pharmaceuticals and diagnostics. Important research and development functions are located here. For our long-term client, F. Hoffmann-La Roche AG in Basel, we are looking for a

Background:

The Supply Chain Coordinator acts as a central interface between global sales organizations, Distributors, and management centers on one side and internal and external suppliers on the other side, and ensures a smooth process in terms of order and invoice flow.

Tasks & Responsibilities:

• Ensure smooth, timely, and accurate order processing by entering sales orders into SAP according to defined specifications, considering shipping schedules, credit limits, and master data. Actively monitor data transmission (iDocs monitoring) and work on reports
• Perform (virtual) goods receipt and (virtual) goods issue if needed
• Prepare and collect all relevant export documents and ensure timely and correct provision to customers and logistics providers
• Release sales invoices to accounting in accordance with ICFR guidelines
• Manage possible issues and discrepancies by initiating necessary steps and corrective actions, involving corresponding stakeholders. Enter claims in the claim tool and investigate in process issues
• Issue credit and debit notes by considering the month-end and year-end financial timelines and collect necessary approvals
• Maintain customer master sheets and keep them accurate, and initiate changes when required
• Exchange information with different stakeholders (internal & external) via emails and video/calls in English and/or German and/or French

Must Haves:

• Bachelor’s degree in supply chain, customer service, or related disciplines
• 3-5 years of experience in a similar position with a successful approach
• Advanced knowledge of SAP (SD/MM), MS Office, and Google Suite knowledge
• Language Skills: Great communication skills in English (verbal & written), with German and French being a strong asset
• Customer-oriented mindset with the ability to set priorities and deliver results 
• Strong action- and solution-oriented approach with a proactive, can-do attitude
• Structured, process-focused thinking with high attention to detail
• Supportive team player who actively contributes to team success

What you will be offered:

• An opportunity to work in one of the world's most important pharmaceutical companies
• Modern campus with plenty of green spaces and meeting areas
• Central location in Basel
• Varied job profile
• Further training opportunities through temptraining
• Working in a dynamic and motivated team

If you are interested please send your application documents addressed to Ms Diana Afonso.

Basel-Stadt Supply Chain Pharma Stakeholders ICFR SAP Shipping Logistics Master Data