Communication Specialist

Location: Belp or Lausanne, Switzerland (with regular travel to the other office, minimum once per month)
Organisation: Mercy Ships Switzerland

Mercy Ships Switzerland is looking for a Communication Specialist to strengthen volunteer recruitment efforts and support event communication activities.

This is a hybrid role combining communication strategy, content creation, recruitment marketing, and event promotion. You will support the Volunteer Engagement team and help attract and retain qualified volunteers for our hospital ships while strengthening awareness of our mission across Switzerland.

The role is divided approximately as follows:

• 60% Recruitment & Volunteer Engagement communication support
• 20–40% Event communication support
• Remaining capacity for cross-departmental communication projects

You will be part and collaborate with internal teams in Switzerland, international Mercy Ships offices, and global digital communication specialists.

• Create and manage engaging content for social media channels (Facebook, Instagram, LinkedIn, YouTube)
• Produce multilingual communication materials
• Draft monthly newsletters for prospects, volunteers, and alumni
• Update automated email workflows and CRM communication journeys
• Maintain and improve volunteer-related website content
• Write blog articles, volunteer stories, and campaign content
• Coordinate paid digital campaigns with international teams
• Support departmental communication initiatives across digital platforms

• Write articles, advertorials, and advertisements for magazines and newspapers
• Coordinate placements with Swiss media partners
• Manage deadlines linked to print production and invoicing
• Identify media visibility opportunities (press, radio, TV, webinars)
• Support creation of brochures, campaigns, videos, and promotional materials

• Support the Events Manager on communication before, during, and after events
• Prepare stakeholder communication plans
• Provide administrative support linked to event organisation
• Attend selected events or conferences when required

• Support other departments on communication needs
• Represent Mercy Ships Switzerland externally when needed

• Excellent written and verbal communication skills in German and English
• French is a strong advantage
• Team Player and ability to work collaboratively
• Ability to work in a matricial organization
• Proven experience in multimedia content creation (graphics, video, web, audio)
• Strong knowledge of digital communication channels and audience engagement
• Proficiency with tools such as Adobe Creative Suite, CMS platforms, video editing software
• Strong command of Microsoft Office tools (Excel, PowerPoint, Outlook, Word)
• Ability to manage multiple projects simultaneously and meet deadlines
• Strong organisational skills and autonomy
• Professional and clear stakeholder communication style
• Willingness to work occasionally evenings or weekends for events

• Degree in Communication, Multimedia, Marketing or equivalent practical experience
• Experience in NGO, humanitarian, healthcare, or mission-driven environments
• Knowledge of Swiss media landscape
• Familiarity with CRM / marketing automation tools such as HubSpot or Salesforce
• Understanding of medical terminology is an advantage

• Meaningful mission with international humanitarian impact
• Diverse role combining creativity, strategy, and stakeholder interaction
• High autonomy with real ownership
• Collaborative international environment
• Opportunity to shape volunteer attraction across Switzerland

If you combine communication expertise with strong execution skills and want your work to contribute to life-changing impact, this role is worth considering.