AI4IT Development Squad Lead 80 - 100% (m/w/d)

We are at the heart of every place that matters. As a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. Our work is IMPORTANT. YOU are important. We provide our people with the tools to shape their careers for growth. With around 16,000 employees worldwide, EVERY team member contributes to our mission and can make a positive difference. By working as one global team, we continue growing the business, growing together, and growing ourselves. Build your career with us!

The AI4IT Development Squad Lead leads an agile development team focused on designing and delivering AI-driven solutions that enhance IT operations, improve service quality, and increase productivity across the IT organization.

This role combines hands-on technical expertise, agile leadership, and innovation to develop AI capabilities that automate IT processes, optimize operations, and support intelligent decision-making across the IT landscape.

The AI4IT Squad Lead plays a key role in accelerating the adoption of AI within IT by transforming traditional IT processes into AI-enabled, automated, and predictive services.

This position requires 40-50% travel to deliver solutions, facilitate workshops, and drive AI initiatives.

A job that matters: your tasks

Lead AI Development for IT Use Cases

• Design and deliver AI-driven solutions that improve IT operations and services
• Develop AI capabilities such as intelligent automation, predictive analytics, and AI assistants for IT teams
• Ensure AI solutions are scalable, secure, and production-ready.

Manage the Agile Development Squad

• Lead and coordinate an agile AI development squad
• Plan and prioritize the squad backlog together with product owners and IT stakeholders
• Ensure timely delivery of AI solutions through sprint-based development.

Drive IT Automation and Productivity

• Identify opportunities to automate manual IT processes using AI
• Implement AI solutions to reduce incident resolution times and improve service efficiency
• Contribute to the transformation of IT operations towards intelligent automation.

Provide Technical Leadership in Microsoft Foundry and if possible also within ServiceNow

• Define development standards, architecture guidelines together with Enterprise Architecture, and engineering practices for AI solutions
• Review code and mentor developers and AI engineers
• Ensure alignment with enterprise architecture and security requirements.

Collaborate with IT and Business Stakeholders

• Work closely with IT service owners, platform teams, and architects
• Translate operational challenges into AI-driven solutions
• Communicate progress, outcomes, and value of AI initiatives.

Promote Innovation and Experimentation

• Evaluate emerging AI technologies and identify relevant use cases
• Prototype new solutions and validate their business value
• Encourage an entrepreneurial and solution-driven mindset within the team.

Measure Value and Impact

• Track the impact of AI solutions on IT productivity and efficiency.
• Monitor KPIs such as automation rate, ticket reduction, and incident resolution improvements.
• Continuously optimize AI solutions based on operational results

An experience that matters: your skills

• University degree in Computer Science/ Information Technology
• Minimum 8 years of experience leading software development teams, including 4-6 years in AI solution development using Microsoft Foundry
• Strong entrepreneurial mindset with the ability to challenge the status quo and drive AI-led transformation within the IT organization
• Proven stakeholder management and communication skills, with experience engaging senior leadership
• Experience facilitating AI workshops and a consulting mindset to support idea generation and initiative development
• Relevant certifications in AI / Machine Learning
• Certifications or proven experience in Generative AI and Large Language Models (LLMs)
• Excellent communication and interpersonal skills
• Demonstrated ability to develop innovative solutions to complex technical challenges
• Fluency in English
• Willingness and ability to travel 40-50%

A workplace that matters: our offering

• Best opportunities in a globally operating company with a family business culture 
• Attractive salary package 
• Development opportunities 
• Employee support program 
• Monetary benefits (online discount system for shopping, travel, insurance etc.) 

dormakaba Group is an equal opportunity employer that is committed to diversity and inclusion. We take action to ensure equal opportunity for all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.