Junior IT Business Analyst

Responsibilities

Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 60,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

In Switzerland, Aon is represented by Aon Reinsurance Solutions, Aon Wealth Solutions and Aon Commercial Risk Health & Affinity. The company has around 350 employees in its offices in Basel, Locarno, Neuchâtel, Nyon, Wollerau, Zug and Zurich.

To strengthen our Operations team in Zurich we are currently looking for a motivated and curious:

Junior IT Business Analyst (60 - 90%)

As a Junior IT Business Analyst at Aon, you will play a key role in the strategic development and support of locally implemented IT applications. You will contribute to quality assurance, interface optimisation, and the continuous improvement of our systems and processes. This role reports directly to the COO of Aon Switzerland.

Your Responsibilities:

Strategic Development:

• Collaborate on the strategic development of IT applications
• Support current policy management application based on Microsoft Dynamics
• Support the system architecture for locally introduced applications and the development of new software solutions and processes

Project Involvement:

• Participate in local and international IT projects
• Optimize interfaces with upstream and downstream systems and applications
• Coordinate with internal and external national and international suppliers and service providers

Requirements Management and Usability Engineering:

• Capture, analyze, and document business and system requirements
• Collaborate closely with stakeholders to understand and accurately interpret requirements
• Develop and maintain requirement documents
• Plan, conduct, and evaluate usability tests to ensure product user-friendliness
• Identify improvement potentials regarding user experience and derive corresponding recommendations
• Work with the development team to ensure the implementation of usability improvements

Communication and Collaboration:

• Collaborate closely with various departments, including development, design, and product management
• Participate in meetings to discuss requirements and results, ensuring transparent information sharing

Your Profile:

• Completed or currently in progress education or degree in Computer Science, Business Informatics, or a comparable qualification in the commercial or IT field
• Excellent written and verbal communication abilities in German and English. French is a plus
• Knowledge of Microsoft Dynamics and Microsoft Power Suite are a must
• Initial experience in IT project management and business process analysis
• Basic knowledge of interface functionality and technologies
• Basic understanding of process improvement methodologies
• Enthusiasm for technical topics and the conception and development of new IT solutions
• Exposure to implementing and managing IT applications is a plus
• Strong organizational and multitasking skills with a hands-on, detail-oriented approach
• Good communication and interpersonal skills
• Ability to work independently and as part of a team
• Attention to detail and dedication to delivering high-quality work
• Service-oriented mindset with a proactive attitude and eagerness to learn

Why Aon:

• Aon offers a dynamic and flexible work environment
• Valuable exposure to professional growth and development opportunities
• A commitment to diversity, equality, and inclusion
• Access to a global network of colleagues and resources
• A culture of innovation and continuous improvement

At Aon, we provide equal opportunity to all employees and job seekers, regardless of gender, ethnicity, creed, sexual orientation, gender identity, national origin, age, disability, etc. Aon is committed to a diverse workforce and is an affirmative action employer.

We drive and promote inclusiveness, building an environment where everyone has opportunities for growth and development.

We would like to draw your attention to the fact that we are looking for a person whose profile match the requirements mentioned in the advert. Therefore, we will only answer to candidates who fully match these criteria.

Please only apply online via our application tool.

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