Application Support Analyst

Our client is looking for someone to join a team of 4 people and to get up to speed on the trading systems, understanding the issues raised by…

Our client is looking for someone to join a team of 4 people and to get up to speed on the trading systems, understanding the issues raised by the business and learning how to action the issues.

The position encompasses:

• Supporting business users in Switzerland and globally for our main Metals and Minerals trading system
• Closely working with the team of application business analysts and the developers to resolve reported issues
• Regular communication on status and progress of pending issues to relevant stakeholders
• Extend and maintain product support documentation for support staff and end-users
• Problem management and proposal of correcting measures to proactively prevent reoccurring issues
• Involvement in the application testing cycle as part of the business request delivery process

As the premier supplier to our client based in Switzerland, Swisslinx is looking for a highly motivated individual to take on a challenging role as a Application Support Analyst for at least 12-months contract, extension highly likely or potential to go permanent. 

• The commodity trading or financial sector
• Supporting business application end-users
• Strong SQL knowledge
• Software testing and Quality Assurance in UAT and pre-production environments
• IT development technologies and processes
• Onsite 100%

• This role is 100% onsite no remote
• English speaking only
• This would be a 12 month rolling contract with potential to go permanent at a later stage