Head of Performance & Talent Management

The L’OCCITANE Group is a leading international manufacturer and retailer of premium and sustainable beauty and wellness products. The Group operates in 90 countries worldwide and has 3,000 retail outlets, including over 1,300 of its own stores. Within its portfolio of premium beauty brands that champion organic and natural ingredients are: L’OCCITANE en Provence, Melvita, Erborian, L’OCCITANE au Brésil, LimeLife by Alcone, ELEMIS, Sol de Janeiro and Vranjes Firenze. 

With its nature-positive vision and entrepreneurial ethos, L’OCCITANE Group is committed to investing in communities, biodiversity, reducing waste and to finding sustainable solutions to create a better and healthier planet. The mission statement of the Group is: With empowerment we positively impact people and regenerate nature. 

Born of a simple gesture in 1976, L’Occitane en Provence reveals the living power of flora, where the light of the sun meets the richness of the earth. With advanced expertise, we turn these natural treasures into sensorial, efficient experiences, as sustainable as possible and profoundly inspired by Haute Provencal nature.  Our culture is built through everyday moments, how we behave, make decisions and show up for each other.  

With Trust as our foundation, Curiosity as our compass, Excellence as our standard, we create lasting Impact for the people around us and our planet.   

Contexte & Mission : 

Build a fair, forward-looking performance and talent system that recognizes contribution, accelerates development and prepares the Maison for future leadership needs.

You will ensure performance, potential, succession and career development operate as one coherent and trusted talent cycle. Acting as a strategic partner to comex members and senior leaders, the Head of Performance & Talent Management strengthens leadership continuity and long-term organizational sustainability.

You will be based in Plan-les-Ouates and report to the Culture and People Development Director. 

Main responsibilities :

Performance Management Framework

• Design and lead the Maison performance review cycle for Retail (to be created from scratch) and Corporate populations
• Strengthen a culture of feedback, accountability and meaningful differentiation
• Connect performance outcomes to development, succession and career decisions
• Is the BPO (business project owner) to IT team on all topics relative to performance/talent management

Talent & Succession Strategy

• Own and lead succession planning for critical populations (Comex-1 and BU GMs-1) in partnership with the Executive Committee
• Define succession principles, governance and readiness frameworks
• Facilitate annual succession reviews and synthesize strategic insights
• Identify pipeline risks and propose targeted development actions
• Act as a strategic advisor to senior leaders on bench strength and leadership continuity

Succession Framework & HR Enablement

• Design a scalable Maison succession framework applicable across the organization
• Create tools, processes and governance enabling consistent deployment
• Enable Regional and Local HRDs to run succession planning aligned with Maison standards
• Consolidate and synthesize global succession data for executive visibility

Career Paths & Development Integration

• Design and maintain clear career paths for Retail and Corporate populations
• Align performance, development and succession into a coherent talent ecosystem
• Promote internal progression as a lever of engagement and retention
• Strengthen managers’ capability to conduct career and development conversations

Impact Measurement & Continuous Improvement

• Define and track performance and talent KPIs
• Monitor data quality and talent analytics dashboards
• Review outcomes regularly with senior stakeholders
• Continuously improve frameworks based on insights and feedback

Budget Management

• Manage budget of all owned topics

How you can fit :

• 10+ years of experience in performance & talent management global positions within an international organization 
• Fluent English required. French is plus. 
• Deep expertise in performance and talent management in complex organizations
• Executive presence and credibility
• Excellent communication and synthesis skills
• Ability to challenge and influence senior stakeholders constructively
• Balance of fairness, development focus and high performance standards 

What we offer :  

• As a Living Wage Certified employer, we guarantee that all our compensation practices meet or exceed established living wage and fairness standards. 
• We are committed to continuous learning and professional development to help every employee grow within our organization.
• Staff Discount to use on all your favorite L’Occitane en Provence products.
• Parental leave policy
• Contribution to health insurance 

Permanent contract, full-time position (100%) with travel required Starting date : asap

L’Occitane en Provence is an equal opportunities employer. One way we act on this is by continuously fostering a more diverse and inclusive workplace and organizational culture. We are committed to building an environment that is free from discrimination and harassment, where everyone feels respected, valued, and able to grow.  We seek positive-minded individuals who embody our core behaviors — Trust, Curiosity, Excellence, Impact — and who share our commitment to sustainability.  We welcome applications from people of all genders, ages, sexual orientations, ethnicities, backgrounds, religions, beliefs, ability statuses, and all other dimensions of diversity. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every single listed qualification.