HRIS Learning & Development Specialist

Job Offer
(strictly no recruitment agencies)

We are looking for passionate candidates ready to contribute to our humanitarian mission.

Below, you will find the job details and the qualifications we are looking for.

Do your qualifications and experience not exactly match all requirements of the job?

At MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with.

We understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don’t fulfil every listed qualification.

We encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics.

MSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks.

Médecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man-made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter).

The Learning & Development Specialist supports the successful adoption of the new HR information system by designing and delivering targeted learning experiences tailored to user needs and change impacts.

Working as part of the change management team, they ensure that staff across different roles and locations gain the knowledge and confidence to use the system effectively through a mix of engaging, timely, and role-specific learning interventions.

• Develop learning objectives and curricula based on change impact assessments and user personas to ensure targeted and relevant learning interventions.

• Design and adapt learning materials—including e-learnings, video tutorials, and step-by-step guides—to build user ability to complete tasks in the system, build their confidence in the tool and support tool and process adoption.

• Manage a role-based training catalogue organized by persona and system module to provide easy access to appropriate learning resources.

• Coordinate the rollout of training activities in collaboration with functional leads, ambassadors, and the communications team to ensure broad reach and alignment.

• Ensure alignment between training content and communication efforts by co-developing materials that enhance visibility, usability, and learner engagement.

• Support the delivery of training sessions and provide logistical assistance to guarantee smooth implementation and positive learner experience.

• Monitor learning progress and training KPIs through data tracking and reporting to assess knowledge uptake and inform continuous improvement.

• Collect and analyze learner feedback and evaluation data to refine training content and enhance the overall effectiveness of the learning program.

• Collaborate with the Change Management Officer, HR Referents, SMEs, L&D and field colleagues to ensure training efforts are aligned with ambassador engagement, validated by subject matter experts, and effectively support end-user adoption.

Education

• Bachelor’s degree in Education, Human Resources, Organizational Development, Communications, or a related field.

• Additional certification or coursework in Instructional Design, E-learning Development (e.g., Articulate, Captivate), or Change Management is a plus.

Experience

• 3 to 5 years of experience in Learning & Development, adult education, or training roles.

• Experience designing or adapting training content (e.g., e-learnings, guides, tutorials) for remote and hybrid delivery modalities.

• Experience contributing to learning programs within organizational transformation or systems implementation contexts.

• Previous experience in HR system (e.g., Workday, SAP SuccessFactors) training design or rollout.

• Experience working in international or humanitarian organizations, or in decentralized/multicultural environments.

• Experience using learning analytics to assess training effectiveness is a plus.

Languages

• English and French are the working languages of MSF Switzerland. Fluency in both English and French is required for this position (at least C1 level).

• Working knowledge of Spanish or Arabic is a plus.

Skills/ Technical competencies

• Understanding of adult learning principles and training design methodologies.

• Demonstrated ability to work with digital learning formats (e-learnings, microlearning, video tutorials).

• Proficiency in using common tools for content creation (e.g., MS PowerPoint, Articulate, Canva, screen recording software).

• Ability to translate complex processes into accessible learning content.

• Knowledge of HR processes and systems (particularly in a Workday context) is a plus.

• Experience with Learning Management Systems (LMS).

• Familiarity with change management principles.

Personal Abilities/Qualities

• Effective Verbal Communication – able to convey information clearly to diverse audiences.

• Written Communication – able to create engaging and easy-to-understand materials.

• Cross-Cultural Sensitivity – comfortable working with diverse, global teams.

• Project & Time Management – able to prioritize tasks and meet deadlines.

• Openness to Change – adaptable in a fast-evolving project environment.

• Stakeholder Management – able to coordinate and engage with various internal partners.

• Creativity & Innovation – brings fresh approaches to learning design and delivery.

• Analytical Thinking – able to interpret learning data to inform decisions.

• Flexibility – comfortable adjusting priorities and approaches when needed is desired.

• Full-time position 100% (40h/week)

• Fixed-term contract, 12 months

• Working place: Geneva, Switzerland

• Ideal start date: September 1st, 2025

• Gross annual salary (for 100%): from CHF 87’372.- to CHF 100’608.- (salary commensurate with equivalent experience and internal salary grid)

• Paid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period.

• Pension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member.

• Relocation package if moving from a different country to Switzerland.

Candidates are invited to submit their application exclusively through our recruitment platform, following these guidelines:

• CV (maximum 2 pages)

• Cover letter (maximum 1 page)

• Documents must be submitted in either English or French.

The application deadline is July 13th 2025

We reserve the right to close this vacancy earlier if we receive a sufficient number of quality applications.

APPLY

All applications will be treated confidentially.

Only shortlisted candidates will be contacted.

Please note that we do not wish to use the services of recruitment or placement agencies.