What does the role involve?
As the Team Lead - IT Digital Workplace, you are responsible for leading and coaching a global team with total staff of between 10 to 15 people located in Buchs SG (Switzerland), Tulsa/Plano (USA) and Kuala Lumpur (Malaysia) in developing and delivering IT managed workplace solutions and services to the corporate business users. You assure full user-focus, proactively analysing the demands jointly with the demand management function and our business partners and translating these demands into exciting and reliable IT solutions and services which creates value for Hilti. You are also the trusted IT advisor and are the single point of contact for all managed workplace solutions and services. You must have very strong focus on team development and team build-up, especially ensure the hiring of a proper succession candidate and develop her/him as well as build-up of team competency.
What you need is:
Master Degree in information technology, computer science, engineering, natural science or business administration with at least 5 years proven experience in a globally oriented IT team
A solid technical background and knowledge in the IT managed workplace solutions and services which will be a key advantage but not a must
A proven track record as team leader or project manager (at least 3-5 members) in an international environment. Clear capability to combine the core pillars people, process and technology into IT solutions and services are as important as being able to distinguish hype and marketing from reality
Strong communication skills with a fluency in English (written and spoken on negotiation level) - every additional language would be a plus. A proven user- and business focus (instead of a pure technology focus) is key - the ideal candidate understands the user needs in a very good manner
A clear understanding of the role of IT in the business environment as partner in achieving the business targets.