MSD AG is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. Today, we are building a new kind of healthcare company - one that is ready to help create a healthier future for all of us. MSD is investing in the digital transformation of our commercial organization in Switzerland. We transform the way how we engage, market and communicate to better meet customer needs and improve business results.
MSD's Global Human Health (GHH) Division abides by a "patient first, profits later" ideology. Results-driven and ambitious, this team of individuals represents a functional balance between meeting company objectives and the needs of people around the world. The division is comprised of sales and marketing professionals who are passionate about their role in bringing MSD's prescription medicines, vaccines, and other medical products to our customers worldwide.
MSD is investing in the digital transformation of our commercial organization in Switzerland. We transform the way how we engage, market and communicate to better meet customer needs and improve business results.
As an active member of the Customer Solutions & MCM Team, the Customer Solutions Manager Primary Care & Vaccines will execute the strategy to create and offer solutions that go "beyond the pill" and support our customers to make better informed and digitally supported decisions when performing their daily work. As an expert in customer engagement, the Customer Solutions Manager will contribute to the overarching digital brand strategy and ensure that MSD Global Human Health effectively engages with customers with the right content, through the right channel, at the right time. This assumes a deep understanding of customers and their behaviors, allied with a strong knowledge of the brands of the corresponding franchise.
Work location is Lucerne, Switzerland. Business travel associated with the position approx. 20% of the time.
Responsibilities will include but are not limited to the following:
Education and Experience:
What we offer:
Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we're counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At MSD, we're inventing for life.
Search Firm Representatives Please Read Carefully:
MSD is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at MSD via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of MSD. No fee will be paid in the event the candidate is hired by MSD as a result of the referral or through other means.