26 days ago

Digital PEX Change Agent

Harvey Nash AG

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Digital PEX Change Agent

For our client, global banking company located in Zurich is looking for a PEX Change Agent for a 6-Months contract.

Job Description:

Your role

Are you passionate about change do you want to make a difference in an organization? We're looking

for someone who is able to collaborate with all levels within the organization and who can:

Assess current conditions from 5 different angles (Voice of the Customer, Process Efficiency, Metrics & Results, Mindsets & Behaviors and Organization & Skills)

Solve problems, optimize processes and introduce new ways of working with a focus on Continuous Improvement

Deliver PEX initiatives which include optimization projects and Target Operating Model design

Implement solutions and ensure sustainable change

Lead opportunity assessments to identify suitable processes for automation

Collaborate with Digital PEX engagement leads and solution design specialists in identifying automation solutionsCoach client teams on tools and methods and help line managers with the consistent implementation

Your team

The Process Excellence team (PEX team) acts as a center of competence for process (re-) design and optimization work across bank, with tools to deliver continuous front-to-back efficiency and to lead lean transformations.

The Digital Process Excellence team is part of the wider PEX CoE, and acts as a global center of competence for process digitalization and robotics automation initiatives across bank. With proven methodologies, tools and capabilities, the practice supports large-scale digital transformations across the bank.

Your experience and skills

Academic degree or equivalent

3 years line and/or project management experience, preferably in the financial services industry

Knowledge and experience in one or more of the following areas: Process Optimization, Continuous Improvement, Robotics Process Automation, RPA tools (e.g., Automation Anywhere, Blue Prism, Cicero OpenSpan), Target Operating Model design, Business Process Management (BPM)

Good understanding of operational processes in the financial services industry

Strong analytical, communication and facilitation skills

Lean Six Sigma knowledge and skills are a plus

Fluent in English both oral and written

Able to travel at least 25%

For more information please contact: Agnieszka.Zarebska@harveynash.com +41 43 508 8641

Harvey Nash AG
Agnieszka Zarebska
+41 44 296 8844