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Head of Dunning & Pre-Collection, Cash Loans, 100%

Cornèr Bank AG
place
Lugano

1M

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Head of Dunning & Pre-Collection, Cash Loans, 100%


Job Summary

The position is responsible for the development and maintenance of the Cornèrcard Cash Loan Dunning and Pre-Collection activities, reporting to the Head of Cornèrcard Switzerland

Key Tasks and Responsibilities

Analysis of existing Dunning and Pre-Collection strategies, procedures and tools:

  • Analysis of the current situation of Cornèrcard Dunning and Pre-Collection practices and identification of potential areas of improvement

Design and implementation of a comprehensive, state-of-the-art Dunning and Pre-Collection practice:

  • Recommendation and prioritization of improvements
  • Suggestion of a phased roadmap to bring Cornèrcard to the forefront of cash loan Dunning and Pre-Collection strategy and practices

Create a team:

  • Identification, set-up and training of an outstanding team of Collectors, defining common culture and spreading adequate skills

Identify/design appropriate collection technical tools:

  • Definition of optimal tool specs, support provider in implementation, user test, mods, fine-tuning (amongst others: collection workflow management, collection scorecards, etc.)

Monitoring and reporting:

  • Design and develop a complete and fully structured set of Dunning and Pre-Collection reports

Your profile

  • At least 5 years of experience in operational and managing roles in dunning, pre-collection or recovery, developed at one of the leading Swiss consumer lending companies
  • University degree or equivalent
  • Strong communication and analytical skills
  • Capable of handling multiple projects and working in an efficient, detailed manner
  • Fluent English and German; Italian will be a plus

We offer a full-time permanent contract inside a very stimulating work environment with appealing growth opportunities. Possibility to work remotely.

We are looking forward to receive your complete application.