Are you ready to shape the future of commercial technology in a global life sciences organization?
Join a global mission to transform customer engagement in life sciences by setting the direction and driving innovation across our commercial technology ecosystem. To support Bavarian Nordic's continued global growth, we are looking for a Head of Commercial Technology & Innovation (f/m/d) to join our Global Commercial Operations organization.
This is a senior leadership role with enterprise-wide impact, offering the opportunity to influence how we engage customers globally today and in the future.
Boost our team
You will join a dynamic and highly collaborative Global Commercial Operations team where commercial strategy, technology, and innovation converge. In this high?impact leadership role, you will define and lead the global commercial technology strategy, acting as the strategic bridge across commercial, digital, medical, and compliance functions.
You will own the global vision and roadmap across customer engagement and marketing technologies, serving as the business owner of the MarTech ecosystem, and ensuring it is scalable, future?ready, compliant, and fully aligned with our commercial and strategic ambitions.
Reporting to the Head of Global Commercial Operations, you will collaborate closely with global, regional, and local stakeholders, as well as key technology partners and vendors. You will also lead and further develop the global commercial technology team supporting customer engagement platforms.
This role is based either in Switzerland or in the United Kingdom (eligibility to work in the respective country is required) and offers a remote work setup. Occasional travel is expected.
Your impact
In this critical leadership role, you will have end to end business ownership of Bavarian Nordic's commercial and customer engagement technology landscape, from strategy and innovation through governance, enablement, and value realization.
You will define and continuously evolve the enterprise commercial technology strategy and roadmap, covering CRM, customer engagement platforms, marketing automation, customer data platforms, consent and preference management, web and content platforms, tagging and analytics, social listening, and AdTech.
An important part of your mandate will be to drive digital innovation and emerging technology adoption. You will identify, pilot, and scale emerging digital capabilities, ensuring innovation delivers clear business value while meeting compliance and governance standards.
You will ensure that our technology ecosystem enables seamless, compliant, and insight-driven omnichannel engagement across email, web, mobile, social, paid media, and field channels, powering personalized, data?driven customer journeys at scale.
You will also design and continuously improve the operating model for commercial technology, including governance structures, SOPs, ways of working, and global delivery models, ensuring clarity, efficiency, and audit readiness across regions.
Your key responsibilities include
- Define and continuously evolve the global commercial technology strategy and enterprise roadmap, including innovation initiatives from ideation to scale
- Own business-side governance, integration readiness, lifecycle management, and vendor oversight for customer engagement and MarTech platforms
- Enable compliant and scalable omnichannel customer engagement in close collaboration with cross-functional partners to support business needs, platform performance, and regulatory alignment
- Act as the strategic connector across the organization, identifying capability gaps and driving platform adoption and value realization
- Build and lead high?performing teams and enablement frameworks, including KPIs, SOPs, training, onboarding, user support, and performance tracking
Are you our strategic digital leader?
To succeed in this role, you combine strategic vision with strong execution capability. You are a natural connector who simplifies complexity, builds alignment across global stakeholders, and leads effectively through influence. We are looking for someone with:
- A minimum of a Bachelor's degree in Marketing, Digital Business, IT, Information Systems, or a related field (a Master's degree or MBA is a strong advantage)
- 10+ years of experience in commercial technology, customer engagement platforms, or MarTech within regulated industries (pharma/life sciences preferred)
- Proven experience defining and executing enterprise level commercial technology strategies
- Strong hands on knowledge of customer engagement platforms, marketing automation, CDPs, analytics, consent management, CMS, tagging, and social/paid media tools
- A demonstrated track record in platform ownership, governance, and global transformation programs
- Solid understanding of data privacy and compliance frameworks (e.g., GDPR)
- Experience leading cross functional initiatives in global, matrixed organizations
- Fluency in English; additional languages are a plus
You are driven by innovation while maintaining a strong commitment to governance, compliance, and operational excellence. With strong communication and leadership capabilities, you confidently engage senior stakeholders and guide organizations through change.
Join Bavarian Nordic and help us protect Lives, every day
At Bavarian Nordic, we are on a mission to improve and save lives through innovative vaccines. As the world's largest pure play vaccine company, your work will have a direct and meaningful global impact.
You will join a supportive, collaborative team of 1,800+ colleagues worldwide, where your ideas matter, your growth is supported, and your leadership truly makes a difference.
We offer you the opportunity to:
- Be part of a purpose driven, global organization
- Own and shape enterprise critical commercial technology initiatives
- Grow your career through strong personal and professional development opportunities, including potential future leadership roles
- Thrive in a dynamic, inclusive, and collaborative environment
Ready to make a real difference in how we engage customers through innovative commercial technologies?
Apply now! We are interviewing on an ongoing basis and look forward to receiving your CV. No cover letter is required.
Please note that applications submitted via email will not be considered.
We kindly request that headhunters or recruitment agencies refrain from contacting us regarding this position.
Founded in 1994, we have +30 years of experience developing life-saving vaccines. We are a global leader in smallpox and mpox vaccines. Our commercial product portfolio contains market-leading vaccines against rabies, tick-borne encephalitis, cholera, typhoid, and Ebola. We are headquartered in Denmark and have manufacturing, research, and sales offices across Europe and North America. Our values - our Bavarian Nordic DNA, as we like to call it - are what guide our actions every day. We act as persistent pioneers, embrace change, value being boosted by the team, and believe in protecting lives every day. If that is also a part of your DNA, we invite you to join us in Bavarian Nordic! Bavarian Nordic is an Equal Opportunity Employer. All qualified applications will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
www.bavarian-nordic.com
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