5 days ago

Senior Customer Service Representative Logistics

Würth Group

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Senior Customer Service Representative Logistics

You put the customer first and you are a service
provider from the bottom of your heart? As part of
a small team you will achieve exceptional custo-
mer service standards at our new founded compa-
ny Würth Logistics Asia-Pacific Sdn. Bhd.

Beginning of January 2017 or by agreement, we
are looking for this newly created position of Se-
nior Customer Service Representative Logistics a
high motivated and self-driven personality with
customer and sales oriented mind.

After a three-week-training-session in Switzerland
you are responsible for the small Customer Ser-
vice Team and for coordination and organisation
of transports in the fields of sea, air, truck and CEP
as well as handling of accidents and complaint
processing. You manage, identify, develop and im-
plement new processes. You ensure a high quality
of service to the customers as well as the communi-
cation and information flow to customers, forwar-
ders and Würth Logistics Members. Furthermore
you work closely and in cooperation with Logistics
Manager on the negiotations of agreements and selection of forwarders and carriers.

For this position you need a completed education
in Customer Service, Logistics or related field of
study and a solid knowledge of transport logis-
tics. In addition you have a minimum of 3-5 years
working experience at a Customer Service Re-
presentative. You are a teamplayer and have the
ability to work under minimal supervision as well
as deadline pressure. Further your have excellent
analytical skills. A high level of spoken and written
skills in English complete your profile. Further lan-
guage skills are an advantage. Proficiency in MS
Office programs is a basic requirement.

If you are interested to join us, please send us your
application in electronic form at: jobs@wurth-logi-
stics.com, Würth Logistics Asia-Pacific Sdn. Bhd.,
Lot 806, Jalan Subang 5, Taman Perindustrian
Subang, MY-47600 Subang Jaya, Selangor

For further information please contact
Mr. Andreas Sprint, Logistics Manager, by phone
+60 3 8021 0170.

Join – Gain
Würth Logistics is an independent specialist in the field of logistics. Our customers benefit from our global
connections with various logistics service providers. The Würth Group is the world market leader in its
core business, trade with fastening and assemply materials. Currently, it consists of over 400 companies in
80 countries and has more than 68‘000 employees. In 2015 the Würth Group achieved sales of 11.05
billion euros. Würth Logistics Asia-Pacific Sdn. Bhd.
Lot 806, Jalan Subang 5, Taman Perindustrian Subang · MY -47600 Subang Jaya, Selangor
info@wurth-logistics.com · www.e.wurth-logistics.com