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Quality and After Sales Manager (100%)

Home Art & Sales Services AG

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Quality and After Sales Manager (100%)

                                                                                                         

We are an international company that sells and distributes exclusive, high-quality consumer goods for Health & Beauty around the world, principally through its own sales network, but also through high-end stores.

 

We count on highly motivated team players who understand responsibility as a mission. For our Sales Department in Wollerau / SZ we are looking for a

 

 

Quality and After Sales Manager (100%) 


Your area of responsibility: 

  • Determine, negotiate and agree in-house quality procedures, standards and specifications;
  • Establish procedures and guidelines with focus to repair centre, customer service, and quality;
  • Identify and implement strategies to improve quality of repair centers;
  • Review customer complaints and track complaint resolutions;
  • Define product quality requirements;
  • Monitor suppliers/product quality, set up corrective action plans and regular follow ups
  • Execute product and process inspections;
  • Support product phase-in in technical aspects and quality and regulatory point of view
  • Define and monitor quality agreements with suppliers
  • Carrying out suppliers audit 

 


Your profile: 

  • Several years (minimum five) experience in: technical product support, quality management, after sales service
  • Higher technical education
  • Self dependent, autonomous and highly team-minded
  • Proficient knowledge of German and English spoken and written
  • Sound PC knowledge (Word, Excel, Outlook, PowerPoint, ERP, etc.)

 

 

We look forward to receiving your full application documents (CV in English, stating the 
earliest possible starting date and your salary expectations) in PDF format by e-mail to 
recruiting@incoman.com

Home Art & Sales Services AG, Human Resources, Dajana Tesanovic, Sihleggstrasse 23, 
8832 Wollerau, www.zepter.com ; www.bioptron.com